Return Policy

Returns

We hope that your purchase from Industrial Skins and BioTile makes your life easier and cleaner. If you’re not pleased with your purchase from industrialskins.com, just contact us within 30 days and we will give you a refund or a replacement. Once we receive your item (s), we will inspect it and notify you that we have received your item. We will immediately notify you on the status of your refund after inspecting the item.

Refunds

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item (s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, contact us at 308-784-5500.

I agreed to test the NOVA SmartPeel Ceiling Tile application on one tile and compare it to another tile next to it. Even attaching the SmartPeel Ceiling Tile made a big difference in appearance, as the application is bright, white, and shiny so that tile looked cleaner already. Two months later, without any cleaning of either tile, it was clear that the SmartPeel Ceiling Tile did not have as much grease and dust as the tile with no application. It was clear to me after the test to attach the SmartPeel Ceiling Tile to all my food service, bakery and dish room tiles.

Tally Mertes - Hy-Vee, Inc.

We were pleased to be one of the pilot restaurants that assisted in the final testing of the SmartPeel Ceiling Tile. Your professional team came in and installed the product, routinely followed up on a timely basis, and listened closely to our feedback. At first, I was a bit skeptical as to how the tile would hold up. However, I have been more than pleased with the results. Not only have we reduced the amount of labor and chemicals needed to clean our ceiling tile, the tiles have lasted longer than we expected. The product was easy to install, and we immediately got the added benefit of a brighter kitchen environment. 

Lee A. Faaborg - Wendy's, Grand Island, NE

It's no longer a chore to get our staff to clean the tiles, in fact, most of them thought it was quite fun and it took little effort to get the job done. And as you said, the ceiling looked brand new after the peel. The fact that chemicals no longer have to be used and we are saving money in the process makes the NOVA SmartPeel Ceiling Tiles one of the best new tools we have at our hospital.

Robert G. Cunningham - Good Samaritan Hospital

After being installed nearly 8 months ago, the SmartPeel Ceiling Tiles still look terrific with the first layer. I am a big supporter of this product as it is obvious to me it saves money and time in cleaning and replacement tiles, plus, improves the look of our service area ceiling above the ovens. This product improves the look of our stores to our customers, and I am convinced they also save franchisees money in the long run. 

Mike Campbell - Subway Restaurants

We invented our NOVA SmartPeel Ceiling Tiles with three things in mind: Cleanliness, safety, and environmental friendliness. We believe that being innovative doesn’t mean having to sacrifice other things. Find out how our SmartPeel tiles are changing the industry below.